Grow revenue and lead the competition with products, services, and AI-enabled connected experiences that perform.
Great Customer Experiences are the single biggest competitive advantage, and they don't happen by chance.
Founded in 2009, MotivateX specializes in Experience Strategy and Design (XD/UX) consulting - the (not-so-secret) solution behind product and service experiences that drive customer retention, revenue growth and long-term competitive advantage.
We uncover what customers want and how they behave, translating those insights into connected experiences and individual digital, physical, and service touchpoints, including websites, SaaS platforms, mobile apps, enterprise tools, and in-person environments.
Experience Matters.
Companies that invest in Experience Design grow revenue 2x faster and retain customers 3x longer.
- PWC CX Impact Studies
Solvable problems are costing you time, money,
and opportunity.
Most experience problems come from the same gaps: no clear strategy, disconnected touchpoints, or design that isn’t performing. We help you solve
all of it—from defining the right experience, to designing and building it, to optimizing specific journeys, products and services for measurable gains.
Understand what customers actually need
Clear insight into expectations, motivations, and behaviors.
See where competitors are outperforming you
A focused view of where they win—and where you can differentiate.
Fix conversion, engagement, and retention issues
Identify what’s broken and improve performance fast.
Turn data and insights into clear growth plans
Translate research into actionable strategies and roadmaps.
Design, build, and improve every touchpoint
Websites, SaaS, mobile apps and connected experiences that perform
Align your teams around a clear product and experience vision
Get everyone moving toward one North Star.
Our Capabilities
Our comprehensive and modular CX, XD, and UX/UI services make us one of the few partners equipped to deliver from strategy through execution.
Experience Strategy
(CX/XD)
Deep insights into customers, competitors, and holistic assessments of products, services, marketing, and sales to uncover gaps and opportunities — defining strategies for optimization and innovation in an increasingly complex AI-centric landscape.
Experience Design and Optimization
(XD, UX/UI, and Service Design)
Customer-centric experiences that ensure every touchpoint performs. We design and refine near-, mid-, and long-term solutions—prototyping, testing, and optimizing products and services for maximum impact across the entire ecosystem.
Experience Matters
We’ve delivered transformative product and service experiences for some of the world’s
most recognized and ambitious organizations.
SharkNinja - An all‒new global B2C web solution
A clearly structured landing page with strong calls to action was created for a coach – inquiries increased significantly.
Cartier - A revolution in retail experience
A clearly structured landing page with strong calls to action was created for a coach – inquiries increased significantly.
Nike - Redefining the loyalty experience
A clearly structured landing page with strong calls to action was created for a coach – inquiries increased significantly.
Otsuka - An ecosystem for the first digital medication
A clearly structured landing page with strong calls to action was created for a coach – inquiries increased significantly.
We Win When Our Clients Win
We work with stakeholders from across organizations, including CTOs, CXOs, CEOs, Founders, Marketers, Product Leads,
Analytics and Insights, Customer Success and more to deliver the outcomes they need to succeed.
"It’s been a great adventure together! I have no doubt that our new product will be category-changing, and that the work we did together will have a huge impact on our business and for our customers."
Chris Tine
Chief Product Officer, Richardson
"Your agency is the best I have ever worked with. IDEO is close :), but you surpass them in the ability to adapt and change within the process to bring out insights to create the best performing products."
Tom Hoyle
CXO, First Republic Bank
"I truly love working with Motivate. They are helping to push us forward, to think differently about how we can best serve our users, and to plan for the future rather than focus on the day-to-day."
Christine Meola
Digital Medicine Lead, Otsuka
Why MotivateX
01
Big-consultancy firepower, without the overhead.
Deep expertise, rigorous thinking, and proprietary methods—delivered fast and without the bureaucracy.
02
Flexible and modular approaches and engagement models.
We scale to your needs: targeted sprints, full programs, or fractional support on-demand.
03
A proven track record of delivering powerful results for our clients.
Measurable impact demonstrated in every environment: early-stage, growth-stage, and global Fortune 100 organizations.
04
We are built for outcomes, not presentations.
We turn insight into action—designing, building, and launching solutions that drive tangible results.